Considering a career in Tourism and Hospitality?
Where do you start?
What opportunities are there for you to enter this exciting, varied and growing industry?
What type of training options are available?
The following will help you answer these questions and much more. You will also find out more about the WA Hospitality and Tourism Industry Training Council and how we can help you.
What are the benefits of training?
It can prepare you for an exciting career in the Tourism and Hospitality industry by giving you both the practical and theory skills required to be successful.
- Increase your self confidence and self esteem
- Improve your job opportunities
- Provide you with a good network of valuable contacts through your fellow students and trainers
- Increase your knowledge and skills that can be applied in your job or business
- Improve career development
What's the best way for me to train?
For some people, completing a Certificate or Diploma course at a TAFE or a Private Training Provider gives them excellent skills, and helps them to get their first job where they can progress up the career ladder. For others, starting off as a Trainee or Apprentice and doing their training on-the-job works well.
Some employers offer support for your training by providing in house programs. These range from short courses to training programs.
About the industry
Tourism and Hospitality is a major growth industry and will continue to expand rapidly up to and beyond the year 2000. It is an industry which creates economic and employment opportunities throughout Australia and provides you with an exciting and worthwhile career.
The Tourism sector of the industry deals mainly with travel, both local and overseas, and includes travel agencies, tourist information offices, tour wholesalers, attractions, meetings and conventions and tour guiding.
The Hospitality sector of the industry provides food and beverage and accommodation to both visitors and local residents. It includes hotels, motels, resorts, restaurants, clubs and casinos.
There are more than 500,000 people employed by the tourism and hospitality industry in Australia. This is expected to increase to more than 650,000 by the year 2000. Tourism and hospitality is big business and growing fast!
Tourism and hospitality is a people business, which means that face-to-face contact with customers is an essential part of working in the industry. People who want to succeed in the industry should have the following:
- Good communication skills
- A strong customer focus
- Smart presentation and grooming
- Organisational skills
- Ability to work in a team
- Ability to work well under pressure
- Good technical skills and knowledge
Hospitality Industry Careers
Porter
Concierge
Cook
Front Office Receptionist
Waiter
Gaming Attendant
Bar Attendant
Chef
Tourism Industry Careers
Travel Consultant
Convention Coordinator
Retail Travel Consultant
Tour Guide